CustomGPT vs OpenAI AgentKit 2026: Support Bot Buyer's Guide
CustomGPT AI review 2026: compare CustomGPT vs OpenAI AgentKit on pricing, setup, and support accuracy to pick the right customer service bot for your business.
Chapter 1: The 2026 Support Bot Landscape: Why This Decision Got Harder Three years ago, choosing a customer support bot was a boring procurement decision. You picked a vendor, pasted in your FAQ, dropped a widget on your site, and accepted that roughly 30% of conversations would end with a frustrated customer typing "agent" in all caps. The bots were bad, everyone knew they were bad, and nobody expected much. That era is over. The uncomfortable truth for business owners in 2026 is that support bots got good enough that the decision now actually matters — and got varied enough...