The AI Client Retention Playbook
You spend every month hunting new clients because the ones you already had quietly disappeared — this shows you how to use AI to see churn coming and stop
The AI Client Retention Playbook By Joe Giler Table of Contents Chapter 1: Calculate What One Lost Client Actually Costs You This Year Chapter 2: Handle the "We're Cutting Budget" Email Without Instantly Dropping Your Rate Chapter 3: Build a Client Health Scorecard You Can Fill In From Memory in 10 Minutes Chapter 4: Build a Scope-Creep Log That Turns Free Work Into a Documented Upsell Chapter 5: Pull Your Email and Invoice History Into a Churn-Signal Timeline Chapter 6: Design a Second Offer Your Existing Clients Will Actually Buy Chapter 7: Write the Six Warning Signs Into a Claude...