Baserow + Vapi Pothole Claim Intake Pipeline 2026
Build pothole claim intake automation with Baserow and Vapi: a 2026 pipeline that captures resident calls, logs claims, and cuts municipal risk office backlogs.
Chapter 1: Why Pothole Claims Break Municipal Risk Offices in 2026 Every city, county, and township in America runs a small, quiet insurance company inside its risk management office. Most of them don't call it that. But when a resident hits a pothole on a Tuesday morning and blows a tire, that office is the underwriter, the adjuster, the investigator, and the appeals board — usually with two or three people and a phone line that rings all day. That model held together for decades. In 2026 it is coming apart. Freeze-thaw cycles are more violent, deferred maintenance backlogs from...